.png)
Utility Assistance
- Kino Smith
- Mar 11
- 3 min read
Updated: Apr 7
🔌 Utility Assistance (Gas, Water, Electric)
Each listing includes:
Organization Name
Services Provided
ZIP Codes Covered
Contact Info
Eligibility Requirements (if known)
1. American Electric Power (AEP) Ohio - Neighbor-to-Neighbor Program
Services: Up to $350 for electric bill assistance
ZIP Codes: 43004, 43016, 43201, 45601, 45701
Contact: 1-800-672-2231 | AEP Ohio
Eligibility: AEP customers; income at or below 200% FPL
2. Columbia Gas of Ohio - HeatShare
Services: One-time assistance up to $450ZIP Codes: 43201–43232, 43085, 43081
Contact: 1-800-344-4077 | columbiagasohio.com
Eligibility: Income ≤ 300% FPL; financial hardship
3. Dominion East Ohio - EnergyShare
Services: Heating assistance up to $300
ZIP Codes: 44101–44199, 44201–44399
Contact: 1-800-362-7557 | dominionenergy.com
Eligibility: Income ≤ 300% FPL
4. Aqua Ohio - Aqua Aid
Services: Up to $300 for water bills
ZIP Codes: 44004, 44406, 44505
Contact: 1-800-725-2769 | aquaamerica.com
Eligibility: ≤175% FPL, proof of hardship
5. Dollar Energy Fund - Ohio Utility Assistance
Services: Grants up to $300 per utility
ZIP Codes: Statewide (sample: 43004, 44114, 45402)
Contact: 1-800-683-7036 | dollarenergy.org
Eligibility: 175–250% FPL, financial hardship
6. Home Energy Assistance Program (HEAP)
Services: One-time heating credit
ZIP Codes: Statewide (e.g., 44060, 43207, 45801)
Contact: Local Community Action Agencies
Eligibility: Income ≤ 175% FPL
7. Percentage of Income Payment Plan (PIPP)
Services: Monthly payments based on income
ZIP Codes: Statewide (e.g., 43119, 44108, 45410)
Contact: Local utility providers
Eligibility: Income ≤ 175% FPL, utility account required
8. AES Ohio - Gift of Power
Services: Emergency payment for disconnected customers
ZIP Codes: 45401–45490
Contact: 1-800-433-8500 | aes-ohio.com
Eligibility: Disconnect notice or past-due balance
9. Duke Energy - Share the Light Fund
Services: Utility assistance for electric customers
ZIP Codes: 45201–45299
Contact: 513-762-5636 | duke-energy.com
Eligibility: Must show financial need or shut-off notice
10. Lifeline, Inc.
Services: Utility assistance, case management
ZIP Codes: 44060, 44057, 44077
Contact: 440-354-2148 | lclifeline.org
Eligibility: Lake County residents
11. LEADS Community Action Agency
Services: HEAP, PIPP, utility shut-off prevention
ZIP Codes: 43001, 43013, 43055, 43056, 43062
Contact: 740-349-8606 | leadscaa.org
Eligibility: Income-based; must live in Licking County
12. Community Action Wayne/Medina
Services: Utility & rent help
ZIP Codes: 44667, 44256, 44281
Contact: 330-264-8677 | cawm.org
Eligibility: Wayne/Medina residents, income-qualified
13. Furniture Bank of Central Ohio
Services: Emergency utility help
ZIP Codes: 43224, 43207, 43085
Contact: 614-272-9544 | furniturebankcoh.org
Eligibility: Low-income, referred by social worker
14. Support to Encourage Low-Income Families (SELF)
Services: Utility assistance
ZIP Codes: 45011, 45013, 45042
Contact: 513-868-9300 | selfhelps.org
Eligibility: Butler County residents; income limits
15. GracesList Columbus
Services: Emergency utility & social services directory
ZIP Codes: 43201, 43207, 43004
Contact: graceslist.org
Eligibility: Open to all; directory access
16. Neighborhood Alliance
Services: Emergency utility help
ZIP Codes: 44001, 44011, 44052
Contact: 440-233-8768 | myneighborhoodalliance.org
Eligibility: Lorain County residents
17. Step Forward
Services: HEAP & PIPP programs
ZIP Codes: 44105, 44108, 44128
Contact: 216-696-9077 | stepforwardtoday.org
Eligibility: Cuyahoga County residents
18. IMPACT Community Action
Services: Utility disconnection help, weatherization
ZIP Codes: 43201–43232
Contact: 614-252-2799 | impactca.org
Eligibility: Franklin County, income-based
19. Community Action Commission of Belmont County
Services: Weatherization & utility help
ZIP Codes: 43713, 43906, 43912
Contact: 740-695-0293 | cacbelmont.org
Eligibility: Belmont County, income-based
20. Ohio Consumers' Counsel (OCC)
Services: Education & referral for energy aid
ZIP Codes: Statewide (sample: 44114, 43004, 43207)
Contact: 877-742-5622 | occ.ohio.gov
Eligibility: General consumer support, no restrictions
Comments